ZULTYS MX SERIES
The Zultys MX series offers advanced on-premise communication solutions designed to meet the needs of businesses of all sizes. These systems provide a comprehensive set of unified communication tools, combining voice, video, messaging, and collaboration features to enhance productivity and streamline operations.
The Zultys MX Series
Voice
High-quality VoIP phone service with PBX capabilities and advanced call management features.
Video Conferencing
Built-in video conferencing tools for effective remote meetings.
Instant Messaging
Real-time chat for quick and efficient team communication.
Presence
Status indicators to show availability of team members.
MX Series Systems
Call Routing
Advanced call routing and handling features.
Auto Attendants
Automated systems to manage and direct incoming calls.
Voicemail
Integrated voicemail with options for transcription and delivery.
Call Queues
Efficient call management for handling high volumes of incoming calls.
The MX Series
Omni-channel Support
Manage customer interactions across multiple channels, including voice, email, and chat.
Advanced Call Routing
Directs calls based on predefined rules to improve customer service.
Reporting and Analytics
Detailed insights into contact center performance and customer interactions.
The Platform Includes
Zultys MXIE™
An integrated desktop client for managing voice, video, and messaging.
File Sharing
Secure sharing of documents and files within the team.
Unified Messaging
Consolidates voicemail, email, and fax into a single inbox for easy access.
The MX Series
Expandable Systems
Geographic Flexibility
Security and Compliance
Encryption
Compliance
MX Series Systems
CRM Integration
Seamless connection with popular CRM systems like Salesforce and Microsoft Dynamics.
Productivity Tools
Integration with Office 365, Google Workspace, and other productivity tools.
APIs
Provides APIs for custom integrations and automation.
The MX Series
Web-based Administration
Centralized management console for configuring and monitoring the system.
Remote Management
Administrators can manage the system remotely, ensuring continuous operation and easy maintenance.
MX Administrator™
Intuitive graphical user interface for secure and efficient management of the platform.
The MX Series
Low Power Consumption
Resource Efficiency
The Zultys MX Series
Regular Updates
Support for Trends
