Zultys
Zultys MX Cloud is a robust cloud-based communication and collaboration platform designed to provide businesses with a comprehensive suite of unified communication tools. It offers flexibility, scalability, and a rich feature set to enhance productivity and streamline operations.
Zultys MX Cloud
Voice
High-quality VoIP phone service with advanced call management and PBX features.
Video Conferencing
HD video meetings with easy-to-use collaboration tools.
Instant Messaging
Real-time chat for quick and efficient team communication.
Presence
Availability status of team members to facilitate better communication planning.
MX Cloud Includes
Omni-channel Support
Handles customer interactions across multiple channels including voice, email, and chat.
Advanced Call Routing
Directs calls to the right agents based on predefined rules.
Reporting and Analytics
Provides insights into contact center performance and customer interactions.
The Platform Includes
Zultys MXIE
An integrated desktop client for managing all communication channels, including voice, video, and messaging.
File Sharing
Securely share files and documents within the team.
Unified Messaging
Consolidates voicemail, email, and fax into a single inbox.
Zultys MX Cloud
Customizable Plans
Geographic Flexibility
MX Cloud
Encryption
Protects communications with end-to-end encryption.
Compliance
Adheres to industry standards and regulations, ensuring data protection and privacy.
MX Cloud Seamlessly
CRM Systems
Connects with popular CRM solutions like Salesforce and Microsoft Dynamics.
Productivity Tools
Integrates with Office 365, Google Workspace, and other essential business tools.
APIs
Provides APIs for custom integrations and automation, allowing businesses to tailor the platform to their specific needs.
The platform
Web-based Administration
Remote Management
Administrators can configure and monitor the system remotely, ensuring continuous operation and easy maintenance.
