MITEL

VOIP Networks Cloud 9 is a Mitel cloud-based communication and collaboration platform designed to provide businesses with a robust suite of unified communication tools. It combines voice, video, messaging, and collaboration features to enhance productivity and streamline business operations.

Cloud 9 Integrates

Multiple communication modes into a single, cohesive platform:

Voice
High-quality VoIP phone service with advanced call management and PBX features.

Video Conferencing
HD video meetings with screen sharing and collaboration tools.

Messaging
Real-time team messaging for efficient communication.

Cloud 9 Offers

Comprehensive PBX capabilities, including:

Call Routing
Intelligent call routing to ensure calls reach the right person or department.

Voicemail
Integrated voicemail with options for transcription and email delivery.

Auto Attendants
Automated systems to handle and direct incoming calls.

Call Queues
Efficiently manage and distribute incoming calls to reduce wait times.

Cloud 9 Is Designed

To scale with your business needs, offering:

Customizable Plans
Tailored solutions for small businesses to large enterprises.

Global Reach
Supports international operations, connecting teams and clients worldwide.

Device Compatibility
Works with a wide range of devices, including desktops, laptops, and mobile devices.

Cloud 9 Ensures

Data security and compliance with industry standards:

Encryption

Secure communication with end-to-end encryption.

Compliance

Meets regulatory standards such as HIPAA, GDPR, and others, ensuring data protection and privacy.

Cloud 9 Seamlessly

Integrates with various business applications:

CRM Integration
Connects with popular CRM systems like Salesforce and Microsoft Dynamics.

Productivity Tools
Integration with Office 365, Google Workspace, and other essential business tools.

APIs
Provides APIs for custom integrations and workflow automation.

The Platform Includes

Tools to enhance team collaboration:

File Sharing
Securely share documents and files within the team.

Unified Messaging
Consolidates voicemail, email, and chat into a single inbox for easy access.

Presence
Real-time status indicators to show the availability of team members.

Cloud 9 Offers

User-friendly management and administration features:

Web-based Administration
Centralized management console for configuring and monitoring the system.

Remote Management
Allows administrators to manage the system from any location, ensuring continuous operation and easy maintenance.

User Managemen
Simple management of user accounts and permissions.

Cloud 9 Is Built

To adapt to evolving business needs with regular updates and new features:

Remote Work Support
Facilitates remote work with reliable communication tools.

AI Integration
Incorporates AI features like call analytics and automated assistants to enhance productivity.

Continuous Improvement
Regular updates ensure the platform stays current with the latest technology trends and user needs.

Cloud 9

Is designed with energy efficiency in mind:

Low Power Consumption

Operates with low energy usage, providing an eco-friendly solution.

Resource Efficiency

Delivers comprehensive communication capabilities with minimal hardware requirements.
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