Microsoft Teams exemplifies the peak of communication and collaboration evolution. By integrating VoIP capabilities, Teams has become a comprehensive platform used by enterprises and industries worldwide.
Microsoft Teams Phone is a comprehensive cloud-based communication solution that integrates seamlessly with Microsoft Teams, enabling call control and Private Branch Exchange (PBX) capabilities within the Microsoft 365 ecosystem. Designed to enhance collaboration and streamline communication, Teams Phone provides a robust platform for businesses of all sizes.
Teams Phone
Consolidates various communication methods into a single platform, providing a seamless experience for users:
Voice Calls High-quality VoIP calls with advanced call management features.
Video Conferencing Integrated video meetings with screen sharing and collaboration tools.
Messaging Real-time chat integrated with voice and video calls for comprehensive communication.
Teams Phone Offers
Full PBX functionality, allowing businesses to replace traditional phone systems:
Call Routing Advanced call routing features ensure calls reach the right person or department.
Voicemail Integrated voicemail with transcription and delivery to email.
Auto Attendants Automated systems to handle and direct incoming calls.
Call Queues Manage and distribute incoming calls efficiently.
Teams Phone
Is designed to scale with your business, offering:
Flexible Plans Options that cater to the needs of small businesses to large enterprises.
Global Reach Supports international calling and connects remote teams seamlessly.
Device Compatibility Works with Teams clients and certified devices, providing flexibility in hardware choices.
As part of the Microsoft 365 Suite
Teams Phone adheres to strict security and compliance standards:
Data Encryption
Ensures secure communication and data protection.
Compliance
Meets industry standards such as HIPAA, GDPR, and more, ensuring regulatory compliance.
Teams Phone Integrates
Deeply with Microsoft 365 applications, enhancing productivity:
Office Tools Integration
Seamless integration with Outlook, Word, Excel, and SharePoint for improved workflows.
Microsoft Graph API
Enables custom integrations and automation with other Microsoft 365 services.
Teams Phone Includes
A range of advanced features to support modern business needs:
Cloud Voicemail Access voicemail from anywhere with cloud storage and management.
Call Analytics Monitor and analyze call quality and usage with detailed reporting.
Operator Connect Simplifies the connection with telecom operators, allowing for quick and easy provisioning of phone numbers.
Teams Phone Offers
User-friendly management and administration tools:
Admin Center Centralized management console for configuring and monitoring the system.
Policy Management Set and enforce communication policies across the organization.
User Management Easily manage user accounts and permissions.
Teams Phone is Designed
To adapt to evolving business needs with regular updates and new features:
Remote Work Support Facilitates remote work with reliable communication tools.
AI Integration Leverages AI for features like call transcription, noise suppression, and meeting insights.
Continuous Improvement Regularly updated to incorporate the latest technology trends and user feedback.