VOIP Networks Cloud 9 is a Mitel cloud-based communication and collaboration platform designed to provide businesses with a robust suite of unified communication tools. It combines voice, video, messaging, and collaboration features to enhance productivity and streamline business operations.
Cloud 9 Integrates
Multiple communication modes into a single, cohesive platform:
Voice High-quality VoIP phone service with advanced call management and PBX features.
Video Conferencing HD video meetings with screen sharing and collaboration tools.
Messaging Real-time team messaging for efficient communication.
Cloud 9 Offers
Comprehensive PBX capabilities, including:
Call Routing Intelligent call routing to ensure calls reach the right person or department.
Voicemail Integrated voicemail with options for transcription and email delivery.
Auto Attendants Automated systems to handle and direct incoming calls.
Call Queues Efficiently manage and distribute incoming calls to reduce wait times.
Cloud 9 Is Designed
To scale with your business needs, offering:
Customizable Plans Tailored solutions for small businesses to large enterprises.
Global Reach Supports international operations, connecting teams and clients worldwide.
Device Compatibility Works with a wide range of devices, including desktops, laptops, and mobile devices.
Cloud 9 Ensures
Data security and compliance with industry standards:
Encryption
Secure communication with end-to-end encryption.
Compliance
Meets regulatory standards such as HIPAA, GDPR, and others, ensuring data protection and privacy.
Cloud 9 Seamlessly
Integrates with various business applications:
CRM Integration Connects with popular CRM systems like Salesforce and Microsoft Dynamics.
Productivity Tools Integration with Office 365, Google Workspace, and other essential business tools.
APIs Provides APIs for custom integrations and workflow automation.
The Platform Includes
Tools to enhance team collaboration:
File Sharing Securely share documents and files within the team.
Unified Messaging Consolidates voicemail, email, and chat into a single inbox for easy access.
Presence Real-time status indicators to show the availability of team members.
Cloud 9 Offers
User-friendly management and administration features:
Web-based Administration Centralized management console for configuring and monitoring the system.
Remote Management Allows administrators to manage the system from any location, ensuring continuous operation and easy maintenance.
User Managemen Simple management of user accounts and permissions.
Cloud 9 Is Built
To adapt to evolving business needs with regular updates and new features:
Remote Work Support Facilitates remote work with reliable communication tools.
AI Integration Incorporates AI features like call analytics and automated assistants to enhance productivity.
Continuous Improvement Regular updates ensure the platform stays current with the latest technology trends and user needs.
Cloud 9
Is designed with energy efficiency in mind:
Low Power Consumption
Operates with low energy usage, providing an eco-friendly solution.
Resource Efficiency
Delivers comprehensive communication capabilities with minimal hardware requirements.